
Effective Date: November 12, 2025
Drains and Things LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.drainsandthings.com (the "Site"), use our services, or interact with us in other ways. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Effective Date" of this Privacy Policy. Any changes or modifications will be effective immediately upon posting of the revised Privacy Policy on the Site. You waive any right to specific notice of such changes or modifications. It is your responsibility to periodically review this Privacy Policy to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.
1. Collection of Your Information
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personal Data
Personally identifiable information, such as your name, shipping address, billing address, email address, phone number, and payment information (e.g., credit card details), that you voluntarily give to us when you register with the Site, make a purchase, or contact us.
Derivative Data
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, the pages you have viewed, the pages you have visited before or after visiting the Site, and other similar information.
Mobile Device Data
Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.
Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site. You should refer to your browser's help section for instructions on how to block, delete, or disable cookies if you so choose.
2. Use of Your Information
Having accurate information about you helps us deliver the best possible experience to you. Specifically, we may use information collected about you via the Site to:
Create and manage your account.
Process your orders and manage returns.
Send you a welcome email and order confirmations.
Respond to your customer service requests, questions, and concerns.
Administer promotions, surveys, and other Site features.
Compile anonymous statistical data for internal and partner use.
Deliver targeted advertising, promotions, or offers to you.
Prevent fraudulent transactions and monitor against theft.
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to comply with the law, such as to comply with a subpoena, or similar legal process, or respond to a government request, we may disclose your information.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Marketing Communications
With your consent, or with an opt-out opportunity, we may share your information with third parties for marketing purposes.
Interactions with Other Users
If you interact with other users of the Site, those users may see your name, profile photo, and descriptions of your activity, including sending invitations to other users, chatting with other users, liking posts, following users, and viewing your profile.
Online Postings
When you post comments, contributions, or other content to the Site, your posts may be visible to all users and may be publicly distributed outside the Site in perpetuity.
Third-Party Advertisers
We may use third-party advertising companies to serve ads when you visit the Site. These companies may use information about your visits to the Site and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you.
Affiliates
We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
Business Partners
We may share your information with our business partners to offer you certain products, services, or promotions.
With Your Consent
We may disclose your information to any third party with your consent.
Mergers, Sales, or Other Business Transfers
If we decide to sell, merge, or otherwise transfer parts of our business, we may share your information with the prospective buyer of that business.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
5. Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If we learn we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.
6. Options for Non-Disclosure of Personal Information
You have the right to not provide us with your personal information, but that may limit your ability to use certain features of the Site.
7. California Privacy Rights
California Civil Code Section § 1798.83 permits users of our Site who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at [email protected].
8. Controls for Do-Not-Track Features
Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.
9. Options to Limit Marketing Communications
You can unsubscribe from our marketing emails by clicking on the "Unsubscribe" link in those emails. You can also contact us at [email protected] to opt out.
10. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Drains and Things LLC
5005 W Laurel St Suite 100-3092
Tampa FL 33607
Phone: (813) 397-8432

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